Welcome to Nezvoro LLC! These Terms and Conditions ("Terms") govern your use of the website https://nezvoro.com (the "Site") and all products and services offered by Nezvoro LLC. By accessing or using our Site, you agree to be bound by these Terms and our Privacy Policy. Please read them carefully. If you do not agree with any part of these Terms, you must not use our Site.
1. About Us
Nezvoro LLC is a Limited Liability Company registered in the US, specializing in safety products. Our full business address is 3902 3rd Ave, Brooklyn, New York 11232, US.
2. Your Agreement
By placing an order on our Site, you warrant that you are at least 18 years old or are visiting the Site under the supervision of a parent or guardian. You agree that all information you provide to us is accurate, complete, and current.
3. Products and Services
Nezvoro LLC offers various safety products. We strive to display product images and descriptions as accurately as possible. However, we do not guarantee that your device's display of any color or detail will be accurate. All descriptions of products or product pricing are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time.
4. Pricing and Payment
All prices are listed in US Dollars and are subject to change without notice. We accept the following payment methods: Credit/Debit Cards (Visa, Mastercard, American Express), Stripe, and PayPal. By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes and shipping fees).
5. Order Acceptance
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Nezvoro LLC reserves the right at any time after receipt of your order to accept or decline your order for any reason. We may require additional verifications or information before accepting any order.
6. Shipping Policy
- Order Processing Time: All orders are processed within 1-2 business days. Orders are not shipped or delivered on weekends or holidays.
- Shipping Rates & Times: We offer Free Shipping on all orders. Once processed, shipping time is typically 3-5 business days within the continental US.
- Shipping Limitations: We currently ship only to addresses within the United States. We do not offer international shipping.
- Delivery Estimates: While we aim for timely delivery, shipping times are estimates and not guaranteed. Delays can occur due to carriers, weather, or other unforeseen circumstances.
7. Return and Refund Policy
- Return Window: You have 30 days from the date you received your item to request a return.
- Eligibility: To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
- Initiating a Return: To start a return, please contact us at support@nezvoro.com. If your return is accepted, we’ll send you a prepaid return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
- Return Shipping Cost: Nezvoro LLC will provide a prepaid label for return shipping. You will not be responsible for return shipping costs.
- Restocking Fee: We do not charge any restocking fees for returns.
- Refunds: We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at support@nezvoro.com.
- Damages and Issues: Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
8. User Accounts
If you create an account on our Site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
9. Intellectual Property
All content included on the Site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of Nezvoro LLC or its content suppliers and protected by United States and international copyright laws. The compilation of all content on this Site is the exclusive property of Nezvoro LLC and protected by U.S. and international copyright laws.
10. Prohibited Uses
You may not use the Site for any unlawful purpose or for any purpose prohibited by these Terms. You may not use the Site in any manner that could damage, disable, overburden, or impair the Site or interfere with any other party's use and enjoyment of the Site.
11. Disclaimer of Warranties; Limitation of Liability
Nezvoro LLC makes no representations or warranties of any kind, express or implied, as to the operation of the Site or the information, content, materials, or products included on the Site. To the full extent permissible by applicable law, Nezvoro LLC disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Nezvoro LLC will not be liable for any damages of any kind arising from the use of this Site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.
12. Indemnification
You agree to indemnify, defend, and hold harmless Nezvoro LLC, its officers, directors, employees, agents, and third parties, for any losses, costs, liabilities, and expenses (including reasonable attorney's fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Nezvoro LLC reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Nezvoro LLC in asserting any available defenses.
13. Governing Law
These Terms and your use of the Site are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law principles.
14. Changes to Terms
Nezvoro LLC reserves the right, in its sole discretion, to change the Terms under which https://nezvoro.com is offered. The most current version of the Terms will supersede all previous versions. We encourage you to periodically review the Terms to stay informed of our updates.
15. Privacy Policy
Your use of our Site is also subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please review our Privacy Policy, available on our Site, for more details.
16. Contact Information
Nezvoro LLC welcomes your questions or comments regarding the Terms:
- Email: support@nezvoro.com
- Phone: +1 (718) 576-3845
- Address: 3902 3rd Ave, Brooklyn, New York 11232, US
- Customer Service Hours: Monday-Friday 9AM-5PM EST