This Privacy Policy describes how Nezvoro LLC ("we," "us," or "our") collects, uses, and discloses your Personal Information when you visit or make a purchase from https://nezvoro.com (the "Site").

1. Information We Collect

We collect various types of information from and about users of our Site, including:

  • Personal Information You Provide Directly: When you make a purchase, create an account, or contact us, you may provide us with personal information such as your name, billing address, shipping address, email address, phone number, and payment information (including credit/debit card details which are processed securely by our payment partners like Stripe and PayPal).
  • Order Information: Details about the safety products you purchase, including order history, product preferences, and return information.
  • Communications: Records of your correspondence with us through email, phone, or chat.
  • Automatically Collected Information: When you visit our Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as "Device Information."

2. How We Use Your Information

We use the information we collect for various purposes, including:

  • To Fulfill Your Orders: To process your transactions, ship your safety products, and provide you with invoices and order confirmations.
  • To Communicate With You: To respond to your inquiries, provide customer service, and send you updates about your orders.
  • To Improve Our Site and Services: To analyze how customers browse and interact with our Site, troubleshoot issues, and enhance the user experience.
  • For Marketing and Advertising: If you have opted in to receive marketing communications, we may use your information to send you promotional offers, news, and updates about our products. You can opt out at any time.
  • For Security and Fraud Prevention: To protect our Site, detect and prevent fraudulent transactions, and comply with legal obligations.
  • To Comply with Legal Obligations: To meet our legal duties and respond to lawful requests from public authorities.

3. Sharing Your Information

We share your Personal Information with third parties to help us use your Personal Information, as described above.

  • Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing (Stripe, PayPal), shipping carriers, website hosting, data analysis, and email delivery. These providers only have access to the personal information necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of that information.
  • Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court order or government agency).
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your Personal Information may be transferred to the acquiring entity.

4. Cookies and Tracking Technologies

We use "cookies" and similar tracking technologies to collect Device Information and enhance your experience on our Site. Cookies are small data files placed on your device or computer and often include an anonymous unique identifier.

  • Essential Cookies: Necessary for the Site to function (e.g., keeping items in your shopping cart).
  • Performance and Analytics Cookies: Help us understand how you use the Site, which pages you visit, and if you encounter any errors.
  • Functional Cookies: Remember your preferences and personalize your experience.
  • Advertising Cookies: Used to deliver relevant advertisements to you.

You can control and manage cookies in various ways. Most web browsers allow you to block or delete cookies. However, if you choose to block cookies, it may impact your experience on our Site and certain features may not function correctly.

5. Your Rights

You have certain rights regarding your Personal Information:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You have the right to request that we correct any inaccurate personal information we hold about you.
  • Deletion: You have the right to request that we delete the personal information we hold about you, subject to certain exceptions.
  • Opt-Out of Marketing: You can opt-out of receiving marketing emails from us at any time by following the unsubscribe link in those emails or by contacting us directly.

To exercise these rights, please contact us using the contact details provided below.

6. Data Security

We implement reasonable security measures designed to protect your Personal Information from unauthorized access, use, alteration, and disclosure. This includes using Secure Socket Layer (SSL) technology for sensitive data transmission and regularly reviewing our security practices. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Children's Privacy

Our Site is not intended for individuals under the age of 13. We do not knowingly collect Personal Information from children under 13. If we become aware that we have inadvertently received Personal Information from a child under 13, we will delete such information from our records.

8. Links to Other Websites

Our Site may contain links to other websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons. We will post the updated policy on our Site and indicate the "Last Updated" date at the top. Your continued use of the Site after any such changes constitutes your acceptance of the revised Privacy Policy.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@nezvoro.com or by mail using the details provided below:

Nezvoro LLC

3902 3rd Ave Brooklyn, New York 11232 US

Phone: +1 (718) 576-3845

Customer Service Hours: Monday-Friday 9AM-5PM EST